RideShare
Mobile Design
This product aims to create an easy way to find other riders to carpool with by automatically matching up users' locations and schedules.
About RideShare
RideShare is a mobile app for people traveling the same roads. This app lets you easily match with people traveling by car to the same workplace, classes, or more while taking into account individual preferences and traveling habits.
My Role
Designer, UX/UI
Researcher, UX/UI
Duration
2 Months
Tools
Figma
User Personas
Wireframes
Clarifying Drop Off & Return Times
60%
of users experienced confusion over scheduling times for riders with a shared drop off and return trip.
Design now includes clear description of initial ride scheduling and destination screens
Adding a Profile Verification Mark
50%
of users remarked including a way to verify profiles would make them feel safer sharing a ride.
Design now includes the option verify your profile to build more trust between riders.
Through usability testing, I studied the effectiveness of the design gathering insights to improve user experience and the scheduling process.
Identifying Points of Fricton
Key Take Aways & Conclusions
Through this process I learned that user research is key to iterating with confidence and validating design decisions. Next steps for this project would include refining the app's features through additional testing, developing more ways to personalize user profiles, and building out a mutual rating system for users.